Terms & Conditions of Sale

Terms: Net 30 days for accounts approved by our credit department. We reserve the right to withhold shipment to accounts with unpaid balances exceeding 30 days, or, alternatively, to require C.O.D. payment for new purchases until such time as the account is no longer delinquent and credit is re-approved. For questions regarding payments and new accounts please click here.

Freight: All shipments are F.O.B. point of shipment, unless stated otherwise.

Damaged Freight Policy: If you receive damaged products shipped via UPS, Fed-Ex or Common Carrier, do not return the product(s) to Accord International, Inc.. Contact the shipper to initiate a claim.

If you receive damaged goods through an Accord International, Inc. arranged/scheduled delivery, please contact Accord International, Inc. directly.

Prices: All prices quoted are subjected to change without notice and are omitted on this website due to the price volatility of the thousands of items we carry.

Taxes: Applicable sales taxes will be charged on all orders unless we have customer's exemption certificate on file.

All merchandise is guaranteed against defects in material and workmanship. Merchandise believed to be defective must be authorized for return and must be return prepaid. Freight charges may be refunded if credit is allowed against warranty.

All credit issued against defective material must be authorized by the manufacturer.

Returned Goods: Prior approval is required before any merchandise can be returned. All returns must be accompained by the notice. Return of non-defective material, or material ordered incorrectly, may be subject to a minimum 25% restocking charge. All returned goods will be inspected and must be in new, unused, saleable condition. Absolutely no returns after 21 days from date of shipment. Credit will be issued for in-store credit. Cut and/or assembled hose ordered incorrectly may not be returnable as the sale of such cut or fabricated material may negate its resale value.

Cancellations: On material not yet in process, no charge. On material in process, a cancellation charge may be imposed. Orders for special non-stock materials cannot be cancelled without our permission. All such requests will be made to our manufacturers, and only on their approval can such cancellation be made.

Technical Data: Various tables and charts are included on this website. We offer these as guides and assume no responsibility for their accuracy.

Inventory: Some items are not stocked at all of our locations and may take a day or two longer to get to you. Also, some items are not stocked even by our suppliers. In this case a minimum ordering quantity may be required.

Special Orders: We may require a firm non-cancellable order, plus a deposit to be determined at time of order.

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